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Privacy Policy

Last Updated on April 24, 2020

Due Code Quality acknowledges the essentiality of information privacy for its users.

Due Code Quality (“DueCQ” or “we”) is firmly committed to protecting the privacy of Internet users and software users, fostering users’ confidence in the Internet, computer software, and computer applications, and has created this privacy policy statement in order to show our commitment to protecting your privacy. By using the DueCQ Beta or its services users also consent to this Privacy Policy.

DueCQ aims to protect your confidentiality and provide you a comfortable experience of working with our website, products, and services.

This Privacy Policy explains who we are, why and how we collect and work with personalized data, and the rights you have as a User when you provide us with any personal information, as well as how you can get in touch with us should you need to do so.

We reserve the right to update and modify this Privacy Policy at any time and for any reason.

The date of the latest Privacy Policy update can be seen in the “Last Updated” line at the top of this page.

Who We Are:

We are DueCQ. Our contact information and address are provided at the bottom of this Privacy Policy. We are the end-controllers of your personal data and process it according to the conditions stipulated in this Policy.

DueCQ has implemented and maintains appropriate technical, security and organisational measures to protect you personal data against unauthorized or unlawful processing and against any loss, destruction, damage, theft or disclosure.

Additional information about the processing of your personal data can be introduced in offer descriptions, additional statements on confidentiality, or in notifications shown at times personal data is being collected.

The laws of the United States apply. If you are a resident of EU/EEA, the European Commission-approved Standard Contractual Clauses (also referred to as Model Contracts) apply to Trans-Atlantic data transfers.

Whose Personal Data Do We Process?

You may visit our site anywhere around the world, anonymously. However, when you fill out any form on this site, we will collect and retain any information you elect to provide.

We can process your personal data if:

  • You are a client or vendor of DueCQ (or are interested in becoming one)
  • You use products and/or services that have been developed by us
  • You work for our client and/or vendor, or someone who uses services and/or products that have been developed by us
  • You are a client (or work for a client), who we want to tell about and offer our services and/or products
  • You are our employee, subcontractor, or are interested in working with us.

It is possible that you submit to DueCQ personal data of others. This may happen when the repository you submit to DueCQ contains e.g. personal data in test files. In that case, you are a data controller for that data, DueCQ is merely a data processor, and these terms act as a data processing agreement between you and DueCQ.

You have the right to review your personal data, and have it corrected or deleted. We will inform you in the unlikely case there would be a security incident. Last but not least, our liability towards you is limited to the amount you paid to us over the 12-month period preceding the event for which we are liable towards you.

Whose Data Do We Not Process?

The Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We deliberately do not request or collect personal data of children under 13 years of age and do not offer them our services.

Our site caters to a general audience. We do not intend to market to or knowingly collect any information from anyone under 13 years of age. However, since we do not ask our visitors for age-related information, we cannot determine the age of a visitor to our site or the sender of an email. For any circumstances, where information is gathered from a child/children under the age of 13 years old, all of their data will be deleted from our records once notice is given.

DueCQ recommends parents and guardians to oversee the actions of children on the Internet. If you believe that we may have been given personal information from a person who hasn’t yet reached the age of consent in your jurisdiction without the necessary approval, please tell us, and we will take all necessary measures.

If you are based in the EEA you may only use DueCQ if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of DueCQ has been provided to us. If you are a parent and you learn that your child is using DueCQ and you don't want them to, please contact us at support@diligences.com.

What Kind Of Personal Information Do We Collect?

When you sign up you give us certain information voluntarily. This includes your name and email address (inferred from the third party application you selected to register on DueCQ).

If you decide to subscribe to one of our services plans, we may request payment and billing details. Your payment information (credit or debit card details), although provided on our platform is only made available through a third party payment platform. At any point DueCQ does not have access to or stores data related to your card details. The information collected for billing purposes (such as: First name, Last name, Company name, email, phone, address, VAT number (when applicable)) is directly inserted by you in a third party platform, and DueCQ can access to issue invoices.

DueCQ uses personally identifiable information on billing address and/or payment information only for the sole purpose of payment processing for DueCQ services.

Payment processing services enable us to process payments by credit card, bank transfer or other means. To ensure greater security, we share only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to our customer, such as emails containing invoices or notifications concerning the payment.

We can process personal information that has been provided directly by you or by a third party.

This information can include:

  • Your name (Name and Surname)
  • Information about your employer, subdivision, and official duties
  • Your address, phone number, email address, or any other contact details (personal and/or work, depending on the type of relationship we have with you or the entity which employs you)
  • Personal information given to us during phone conversations, email correspondence, the use of our website (information gathered when you register to receive newsletters; place an order; participate in a contest, advertising campaign, or survey; form submits when you are reporting a problem), or during a time when you are making actions for your employer
  • Information regarding any cooperation between DueCQ and you or your employer (such as requesting specifications for products we’ve developed and/or services we have provided to you or your employer)
  • Other personal information that is necessary to draft and/or execute an agreement and/or contract with you or your employer (such as the right to process your commercial information, information received from credit history agencies, or any other information stipulated in an agreement between DueCQ and you, your employer, or any other third party to which you are somehow connected and/or related)
  • Personal information which you provide us with while visiting our website, including:
    • Technical information including the IP address which you use to connect to the Internet
    • Your registration information
    • The type and version of your browser
    • Your time-zone
    • Versions and information about your browser plugins
    • Your operating system and platform
    • Information about your visit, including visited URLs
    • Your browsing history across our website
    • Information about the time and date when you visited our website
    • Services and pages that you saw and searched for
    • Time spent on each page
    • Page response time
    • Information on your activities on any page of our website (such as scrolling and mouse clicks or hovers)
    • Ways in which you landed on pages as well as the phone number or social buttons you used to get in touch with us.

If you provide DueCQ with data of/from third parties (such as their names, email addresses, phone numbers, etc.), you guarantee that you have the rights to do so. This includes, but is not limited to, forwarding of referential or marketing materials to your friends.

Third parties can opt-out of future messages by clicking the corresponding link in the original message or by getting in touch with us at support@diligences.com.

In certain cases, DueCQ and partner third-parties can automatically collect data using browser cookies, web logs, web beacons, and other similar applications and attachments.

This information is used for analysis, improving convenience and efficiency of our website, and to help us provide you with relevant and interesting materials and offers.

Additional information about this is available in our Cookie Policy.

Please note that all data requested by DueCQ is mandatory and failure to provide this data may make it impossible for us to provide our services. In cases where we specifically state that some of the data is not mandatory, Users are free not to communicate this data without any consequences on the availability or the functioning of the services.

Cookie Files

The Terms of DueCQ’s use of cookie files to collect and process personal information are provided in our Cookie Policy. Please read it.

What We Do With Your Personal Information

We process your personal information for the following reasons:

  • Creating and executing contracts and agreements with you or your employer to:
    • Do registration and authentication
    • Collect information from GitHub etc. to perform our service
    • Provide payment and billing information to third party platforms
    • Perform database management for Users
    • Send you notifications when you activate these - we will only use your information with your consent in order to send you marketing materials by email or push notification. Each time we send you marketing materials, we give you the option to unsubscribe
    • To answer the queries you may ask on live chat platforms
    • Content performance and features testing (A/B testing)
    • Provide services to clients and other users of these services
    • Receive goods and services from vendors
    • Control our relationship with clients, vendors, and other parties who use our services or products, wherein you or your employer can be the client, user, or vendor of goods and services for the aforementioned goals
  • Administering our website in accordance with the conditions stipulated in the agreement and for internal processing, including fixes of defects, data analysis, testing, investigating, and collecting statistics and surveys
  • Improving our website to provide content in the most effective way for you and the device you are using: we constantly strive to improve our website based on the information and feedback we receive from you.
  • Improving safety during your visit of our website and use of our products and services
  • Advertising and sales activities as well as presenting information about our services and products (in ways that we determine ourselves)
  • Evaluation and understanding of the efficiency of the advertising that we display to you and other parties as well as displaying relevant advertising
  • Providing tips and recommendations on services which could be interesting to you or your employer in accordance with your preferences (where applicable): Your information helps us respond to your customer service requests and support needs more effectively.

To Whom Do We Disclose Your personal Information

We can share your personal data with:

  • Any member of our company, including subsidiaries, affiliated companies, individual business units and their subsidiaries, affiliated companies, and business units.
  • Certain third parties, including:
    • Our business partners, clients, vendors, and subcontractors to execute any agreements and contracts which we draw, or other deal and/or transaction that takes place during our work with you or your employer
    • Our auditors, legal consultants, and other professional consultants or
  • We can share data collected via our website with:
    • Our advertisers and advertising networks which need this data to select and display relevant ads to you and others. We do not disclose any data that can personally identify you to advertisers, but we do provide general data about our users. We can also use this general data to help advertisers display ads to our target audience. We can use your personal data to demonstrate ads of our advertisers and their target audience in accordance with the article about using Cookies displayed in this Policy
    • Providers of analytics and search engines which help us improve and optimize our website in accordance with the article about using Cookies displayed in this Policy.

DueCQ discloses personally-identifying information (actual or potential) only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on DueCQ's behalf or to provide services available at DueCQ's websites, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using DueCQ's websites, you consent to the transfer of such information to them. DueCQ will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other Cases Of Revealing Personal Data

We can disclose your personal information to third parties:

  • With the goal of completing any lawful obligations or for completing or abidance of any contract conditions, conditions of service provisions, or other agreements made with you in cases when we are required to disclose or share your personal data to achieve the goals stipulated in these agreements
  • In the case of selling or purchasing any business or assets (including, but not limited to, our business and assets). In this case, we can disclose your personal information to a potential seller or buyer of said business or assets in accordance with the conditions of this Privacy Policy. If our business and all our assets will be purchased by a third party, all personal data that they receive about clients will be part of the transferred assets
  • To protect the rights, property, and security of DueCQ, our clients, our employees, and other users. This includes sharing information with other companies and organizations (including law enforcement) with the goal of preventing fraud and other risks.

Usage Of Outbound Links

DueCQ websites might include links that lead to other websites, websites that are controlled by parties we are not related or connected to. After clicking an outbound link we lose any control of collection, storage, or processing of your personal data that is transferred

The behavior of third-parties is also beyond the scope of our control, therefore DueCQ is not responsible for the collection, storage, and processing of information you share with third-parties.

Forums And Topical Chats

If you are participating in a forum discussion, local communities, or thematic chats on DueCQ websites, please remember that your information (your profile) will be widely accessible to other users and can be used to get in touch with you, sending you unwanted messages, or to accomplish goals that are beyond the control of DueCQ. Furthermore, be aware that some forums and chats may have additional usage Terms and Conditions. DueCQ is not responsible for the information (personal or otherwise) that is shared on these forums and in these chats. To request the deletion of your personal information from our blog or forum community, please get in touch with us at privacy@duecq.com.

In some cases we will not be able to remove your personal information. In cases like these, we will tell you about this and give you reasons why this is the case.

What Is The Legal Basis Of The Processing Of Your Personal Data?

When processing your personal information we draw upon:

  • Your explicit agreement to the processing of your data in specific purposes (like direct marketing). Along with this, we get your permission to process your data (please refer to sections below which explain how you can opt-out of this processing).
  • Without your agreement we will only process your data in cases when it is necessary to:
    • Execute an agreement between you (or your employer) and to take the necessary steps for drawing out this agreement
    • To abide to legal requirements that we have taken upon ourselves
    • In legal interests pursued by us or another party under the condition that these interests are not against your interests or the laws and regulations that demand the protection of your personal data (most conditions under which we process your personal data fall under the relationship characteristics between DueCQ and your employer will fall under this category).

In any case, DueCQ will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

How Long We Process Your Personal Data

We process personal data as long as it takes to achieve the goal (goals) for which this data was originally collected. This is also the case for anyone that we share your information with and who carries out services on our behalf. Personal data collected for purposes related to the performance of a contract between DueCQ and You shall be retained until such contract has been fully performed.

Personal data collected for the purposes of DueCQ’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by DueCQ within the relevant sections of this document or by contacting DueCQ.

DueCQ may be allowed to retain personal data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, DueCQ may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

After this your data will be deleted or transferred to an archive, except for cases when it is necessary to continue the processing of your data to abide by our legal obligations that we have or other rightful and legal purposes.

When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

How We Process Your Personal Data

The personal data that is processed by DueCQ may be transferred and stored outside of the USA and outside of the European Economic Area (EEA).

This data can also be processed by employees outside of the USA and/or outside of the EEA, who are employed by DueCQ or one of our vendors. This category includes employees that, amongst other things, process orders, process payment requisites, and provide support services.

If we receive personal data while we are providing services, we will take all necessary measures to guarantee:

  • Abidance to all necessary security measures that pervade over the data.
  • That your data is secure in accordance with this Privacy Policy.

We adhere to all commonly accepted industry standards for the protection of personal information that has been shared with us during the data transfer and the receipt of such data.

We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.

All processed personal information is stored on secure servers.

All payment transactions are encrypted with corresponding keys and technologies.

If we provided you with (or you chose a) password which gives you access to certain parts of our website or systems, you are responsible for the security and confidentiality of this password. We ask you to please not share this password with anyone.

Unfortunately, data transfers via the Internet are not completely secure. Despite our best efforts to protect your personal data, we can’t guarantee the security of the data given to our website. Therefore, any data transfer is at your own risk.

As soon as we receive your data we can apply strict procedures and security measures to prevent unauthorized access to it.

You must understand that websites that are linked to from our website (or websites) and email correspondence from DueCQ may have a different Privacy Policy which differs from this Privacy Policy.

To provide protection of your confidentiality, we recommend that you read the confidentiality clause and privacy policies of these websites, applications, and other digital resources.

We may share your information with

Stripe (Stripe Inc.)

What: Email address.

Why: Stripe is a payment service provided by Stripe Inc.

Place of processing: US – Stripe Services Agreement, US – Privacy Policy

Google Analytics (Google Inc.)

What: Cookies and Usage Data.

Why: Google Inc. utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Place of processing: US – Privacy Policy

Hotjar (Hotjar Ltd)

What: Data on users' behavior and their devices (in particular the IP address of the device (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website).

Why: Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service by means of user feedback. Hotjar stores information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

Place of processing: Privacy Policy

Amplitude (Amplitude, Inc.)

What: Information about website use (user behaviour).

Why: Amplitude gathers information about our website's use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Place of processing: Privacy Policy

If you choose to provide DueCQ with your information, you consent to the transfer and storage of that information on our servers located in Amsterdam, NL.

Personal Data Security

We understand that the security of your data is important.

We protect the data we have been trusted with and process them in accordance with this Policy. DueCQ takes physical, administrative, and technological steps to ensure the security of this personal data from unsanctioned access, usage, and distribution.

The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

In addition to DueCQ, in some cases, data may be accessible to certain types of persons in charge, involved with the operation of our services (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by DueCQ. The updated list of these parties may be requested from DueCQ at any time.

In accordance with our agreements, we also demand that our vendors and partners protect this data from unsanctioned access, usage, and distribution. However, because we have no way of guaranteeing complete security of data in on the Internet, we can not provide you with a complete guarantee of the security of the data you share with us.

Your DueCQ account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.

Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

DueCQ will make the certificate issued in relation to ISO 27001 certification available for review by User.

DueCQ has, and maintains, a security policy for its personnel, and requires security training as part of the training package for its personnel. DueCQ's infrastructure security personnel are responsible for the ongoing monitoring of DueCQ's security infrastructure, the review of services, and responding to security incidents.

More on DueCQ security https://duesq.com/security.

Storage Of Personal Information

DueCQ stores data in a multi-tenant environment on third-party servers.

We store your personal data and use it in accordance to the goals with which this data was collected. We store and process your personal data to comply with business demands, lawful obligations, dispute settlement, protection of our assets, and implementation of agreements.

Your Rights

When you provide your personal data for processing you have the following rights:

  • You can demand access to the corresponding personal data (please see the point about gaining access to your personal data below)
  • You can demand that we edit any incorrect personal data we have on you
  • Under certain conditions (for example, when the processing of your personal data is no longer necessary) you can demand that this data is deleted
  • In cases when we process your personal data based on your explicit consent for this processing, you can retract your agreement after which the processing will be terminated
  • In the case you have a complaint regarding the processing of your personal data, you can get in touch with us or, if you are in the EU, get in touch with your local supervisory authority.

How To Retract Your Agreement Of The Processing Of Your Data?

You can retract your agreement on the processing of your personal information:

  • By sending us an email to privacy@duecq.com
  • By mailing us by the address shown below

How To Use The Right To Access Your Personal Data

You can use your right to access your personal data in the following ways:

  • By emailing us at support@diligences.com
  • By mailing us by the address shown below

Please note that to comply to all necessary security measures, before giving you access to information based on your request we may need to ask you to provide additional data to confirm your identity.

Our contact details: Diligences Inc, address: 297 Kingsbury Grade, Suite 100, Mail Box 4470, Lake Tahoe (Stateline), NV 89449-4470, USA

Changes To This Privacy Policy

All changes made to this Privacy Policy in the future will be published on this page and, if necessary, will be sent to you by email. For new Users, the update will become effective upon posting. For existing Users, the update will become effective 30 days after posting. Please visit this Privacy Policy page from time to time to avoid missing important updates to our Privacy Policy.

Should the changes affect processing activities performed on the basis of the User’s consent, DueCQ shall collect new consent from the User, where required.

Legal information

This Privacy Policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

Information not contained in this Privacy Policy

More details concerning the collection or processing of personal data may be requested from DueCQ at any time. Please find “Our contact details” in this document.